Green Shield Canada Transition Information

All Saskatchewan Teachers’ Federation members switched to a new benefits provider on Jan 1, 2023. This move to Green Shield Canada will reduce administrative costs, but your benefits negotiated in our provincial contract benefits will remain the same.

Some members have shared concerns about changes to the plan including requiring a prescription from your doctor to access massage benefits.
This is a requirement of other plans, but as an STF member, nothing has changed and a prescription is not required.

If you are trying to coordinate your benefits with another Green Shield Canada plan, you will not be able to complete your claim. Green Shield Canada is aware of this issue and is working to address the problem. For now, you will need to choose no when asked if you want to submit any unpaid amount to the other plan. After finalizing your claim, the claim can be entered on the secondary benefits plan and you would enter the amount already claimed by the first plan.

If you are having trouble registering or submitting claims, please contact Green Shield Canada at 1-888-711-1119.

New Health and Dental Plan Provider for STF Members

The STF reviews health benefit providers every five years and feedback from STF members showed teachers were unhappy with the experience with our current provider and frustrated with having to manage separate accounts for health and dental.

Starting January 1, 2023, Green Shield Canada will be the new insurance carrier for teachers’ health and dental benefits. This change will lead to significant savings on administrative costs due to increased efficiency and economy of scale, but your health and dental benefits will not change as a result of this move.

Please continue to promptly submit claims to Canada Life (health) and Sun Life (dental) as usual until that time.

The STF will be hosting a Q&A with Green Shield Canada on Tuesday, November 22, 2022 from 4:00 pm to 6:00 pm. You can register for this zoom meeting on the STF registration page here.

Find more information and updates regarding this transition from Canada Life and/Sun Life to Green Shield Canada as our health and dental care provider on the STF Website.

What This Means for You:

  • All your benefits in from one provider
  • Faster Claim turnaround time
  • Improved customer service
  • Convenient digital tools

Though Canada Life and Sun Life are being replaced with a common provider in Green Shield Canada, the STF and the TSC (Teacher’s Superannuation Commission) will maintain their oversight over their respective plans and plan designs. So questions regarding health benefits should still be directed to the STF, while questions regarding dental benefits should be directed to the TSC.